Shipping

We send all orders within 1-2 business days with Australia Post.

We are located and post from Gladstone, QLD, 4680, Australia.

Once dispatched you will receive a shipping confirmation email with your tracking details.

Shipping Rates for Australia:

• Standard shipping - $9
• Express shipping - $14

Shipping Rates for International:

• Standard shipping - $18 AUD

Returns

Clothes, House Collars, Accessories: We accept returns within 30 days of receiving your order. Items can be returned for a store credit or refund provided the item is in resalable condition.

Our return address is:

Po Box 304, Gladstone, QLD, 4680, Australia

Dog Treats: In the case when the treat product and packaging are unused, unopened and in the same condition that you received it, items can be returned for a store credit or refund.

Please note shipping costs are the responsibility of the customer and are non-refundable.